This toolkit, developed by the Massachusetts Center of Excellence on Problem Gambling Prevention, describes how to use one-on-one interviews (OOOs) as a timely, flexible way to collect information from people who have key knowledge and experience related to problem gambling. It explains how OOOs can help communities explore how different populations are affected, why people gamble, how prevention efforts are working, and how to strengthen partnerships, and provides sample tools and step-by-step guidance for planning, conducting, and summarizing interviews.
If you, or a loved one, are experiencing problems with gambling and need support, call 1.800.327.5050 or visit gamblinghelplinema.org to speak with a trained specialist. Specialists are available 24/7. Services are free, confidential, and available in multiple languages.
Funded by Massachusetts Department of Public Health’s Office of Problem Gambling Services
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